ELITE ALIGNMENT | TERMS OF ENGAGEMENT & GOVERNANCE
These terms apply to Executive Advisory engagements undertaken by Hiti Rangnani and ELEVATE MYSELF®, whether established directly with an individual or funded by an organisation or other sponsoring entity. Specific commercial, scheduling and engagement arrangements may vary and will be confirmed in the relevant proposal, engagement letter, invoice or written agreement.
1. Scope of Engagement & Mutual Fit
The Elevation Brief
The Elevation Brief is an independent diagnostic and discovery session designed to explore the participant's current circumstances and determine whether a longer-term advisory relationship may be appropriate. Participation in an Elevation Brief does not constitute automatic acceptance into an Executive Advisory retainer. Longer-term engagements are established only following mutual agreement regarding fit, scope, availability and the nature of the proposed work.
Private and Institution-Sponsored Engagements
Executive Advisory may be structured as either:
- a private engagement entered into and funded directly by the participating individual; or
- an institution-sponsored engagement funded by an organisation, family enterprise or other sponsoring entity on behalf of a designated participant.
2. Nature of the Advisory Relationship
Executive Advisory provides an independent perspective and structured space for examining questions relating to leadership, decision-making, personal capacity, relationships, identity, direction and other areas within the agreed scope of the engagement. The Advisor does not assume operational control over the participant's personal, professional or institutional decisions.All decisions, actions, investments, business strategies, employment decisions, governance decisions and personal choices remain the responsibility of the relevant individual or institution. The work does not constitute legal, medical, psychiatric, investment, tax or other regulated professional advice unless explicitly stated otherwise in writing.
3. Confidentiality & Engagement Boundaries
Confidentiality is a foundational principle of the advisory relationship. Information shared within a private Executive Advisory engagement will be treated as confidential, subject to applicable law, legal obligations, safeguarding requirements and any circumstances in which disclosure may be legally required.
- For institution-sponsored engagements, the boundaries of confidentiality between the participant, sponsoring institution and Advisor will be established at the outset.
- Unless otherwise agreed in writing, institutional sponsorship does not provide the sponsoring organisation with automatic access to the content of private advisory conversations.
- Where institutional coordination, progress updates or reporting form part of the agreed engagement, the nature and scope of information that may be shared will be established in advance.
- Both the participant and, where relevant, the sponsoring institution are expected to respect the confidential nature of the engagement and the proprietary nature of the Advisor's methods and materials.
4. Scheduling & Participation
Confirmed clients will receive access to the relevant scheduling arrangements for their engagement.
- For Elevation Brief. Sessions should be scheduled and used within 21 days of signing up, beyond which the program lapses.
- For Executive Advisory engagement, Sessions should be scheduled and used within the agreed engagement period and according to the session structure outlined in the relevant commercial agreement.
- Clients are responsible for managing their own bookings and for attending sessions at the agreed time.
- Unless otherwise specified in writing, requests to cancel or reschedule should be made at least 24 hours in advance.
- Cancellations, rescheduling requests or non-attendance with less than 4 hours' notice may result in the session being treated as utilised.
5. Session Environment & Technical Disruptions
Virtual sessions are conducted through the agreed video platform. Participants are responsible for joining from an environment that is reasonably private, quiet and suitable for a confidential conversation, with a stable internet connection wherever possible. If a significant technical disruption prevents the session from proceeding, reasonable efforts will be made to determine whether the remaining time should be completed, rescheduled or otherwise accommodated. Where technical disruption occurs after a substantial portion of the scheduled session has been completed, the session will ordinarily be considered substantially delivered.
6. FEES, RETAINER COMMITMENT & PAYMENT
The specific fees, session structure and payment schedule applicable to an Executive Advisory engagement will be set out in the relevant invoice, proposal or commercial communication. Unless otherwise agreed in writing, Elite Alignment is structured as a twelve (12)-month advisory commitment.
Private and Institution-Sponsored Retainers
An Elite Alignment engagement may be:
- entered into and funded directly by the participating individual; or
- funded by an organisation, family enterprise or other sponsoring entity on behalf of a designated participant.
Initial Retainer Deposit
At the commencement of a twelve-month Elite Alignment retainer, an initial two-month retainer deposit is required to secure the advisory allocation and reserved capacity for the engagement. This deposit is held against the completion of the agreed twelve-month term and is non-refundable. Subject to successful completion of the full twelve-month engagement, the deposit will be applied to the final two months of the retainer. Accordingly, where the engagement proceeds through the full agreed twelve-month term:
- the initial two-month deposit will be applied to Month 11 and Month 12; and
- no additional monthly retainer fees will be payable for those final two months.
Monthly or Other Agreed Payment Schedule
Following the initial deposit, recurring retainer fees must be paid according to the payment schedule specified in the relevant invoice or commercial agreement. Unless otherwise agreed in writing, fees are payable in advance for the applicable billing period. ELEVATE MYSELF® reserves the right to suspend scheduling and advisory services where an invoice remains unpaid beyond its due date. Services may resume once the outstanding balance has been cleared, subject to available advisory capacity.
7. EARLY TERMINATION, NOTICE & DEPOSIT FORFEITURE
Elite Alignment is structured around a defined twelve-month advisory allocation. The initial deposit secures dedicated capacity within the Advisor's limited practice and is intended to support continuity across the agreed engagement period.
Early Termination by the Client
If the participating individual or, where applicable, the sponsoring institution wishes to terminate the engagement before completion of the agreed twelve-month term, a minimum of thirty (30) days' written notice is required. The notice period forms part of the active retainer period and remains fully payable under the agreed fee structure. The client may continue to use the advisory services available during this notice period in accordance with the remaining engagement terms.
Forfeiture of the Initial Deposit
If the engagement is terminated by the client before completion of the agreed twelve-month term, the initial two-month retainer deposit will be forfeited and will not be refunded, credited against outstanding fees or transferred to another service or engagement. The deposit is reserved for application to the final two months of the engagement only when the agreed twelve-month term is completed.
Outstanding Fees
Early termination does not remove responsibility for:
- fees already due or accrued before the date of termination;
- fees payable during the mandatory thirty-day notice period; or
- any other agreed financial obligations arising under the active engagement.
Unused Sessions
Any sessions remaining unused at the conclusion of the applicable engagement period, including following early termination, will lapse unless an alternative arrangement has been expressly confirmed in writing by ELEVATE MYSELF®.
Extensions or exceptions may be considered only where circumstances reasonably justify them and where advisory capacity permits.
8. FEES, REFUNDS & RESERVED CAPACITY
Elite Alignment is a limited-capacity advisory practice. Acceptance of an engagement involves the reservation of advisory time and capacity for the agreed participant and engagement period.
For this reason, except where otherwise required by applicable law or expressly agreed in writing:
- retainer fees paid are non-refundable;
- payments are non-transferable to another individual or organisation;
- reserved advisory capacity cannot ordinarily be reassigned to another participant; and
- the initial two-month retainer deposit is governed by the completion and early termination provisions set out above.
9. Institutional Sponsorship & Coordination
Where an organisation or sponsoring entity funds an Executive Advisory engagement, the parties will establish the practical structure of the relationship before the work begins. This may include:
- the designated participant or participants;
- the duration and session allocation;
- billing and administrative arrangements;
- authorised institutional contacts;
- scheduling coordination;
- confidentiality boundaries; and
- any agreed reporting or communication requirements.
10. Intellectual Property & Use of Materials
All original methodologies, frameworks, diagnostic tools, written materials, publications and other intellectual property provided by Hiti Rangnani or ELEVATE MYSELF® remain the intellectual property of their respective owners unless expressly agreed otherwise in writing. Clients may use materials provided during the engagement for their own personal reflection or, where applicable, for the agreed internal purpose of the engagement. Materials may not be copied, reproduced, commercially distributed, repackaged, taught, licensed or incorporated into another programme, methodology or commercial offering without prior written permission. Institution-sponsored access to proprietary materials is limited to the purpose and scope expressly agreed for that engagement. Further information is available through the ELEVATE MYSELF® Intellectual Property Rights & Ownership Policy.
11. Outcomes & Professional Responsibility
Executive Advisory does not guarantee particular commercial, professional, personal or institutional outcomes. The purpose of the engagement is to provide perspective, inquiry and structured advisory support within the agreed scope of work. Outcomes may vary according to the participant's circumstances, the nature of the questions being explored and the decisions made during and following the engagement. Neither Hiti Rangnani nor ELEVATE MYSELF® assumes responsibility for decisions independently made by the participant, sponsoring institution or other third parties.
12. Limitation of Responsibility
To the extent permitted by applicable law, Hiti Rangnani and ELEVATE MYSELF® will not be responsible for indirect or consequential losses arising from decisions, actions or omissions made independently by a participant, client institution or third party. Any further limitation of liability applicable to a specific engagement may be set out in the relevant written agreement. Nothing in these terms is intended to exclude liability where such exclusion would be prohibited by applicable law.
13. Governing Law & Resolution of Disputes
These terms and any engagement agreement shall be governed by the applicable laws specified in the relevant engagement agreement. The parties are encouraged to attempt to resolve any concern or dispute through good-faith discussion before pursuing formal proceedings. Where formal legal proceedings become necessary, jurisdiction and dispute-resolution arrangements will be determined in accordance with the relevant written agreement and applicable law.
14. Acceptance of Terms
By confirming an Executive Advisory engagement, making payment or participating in services following acceptance of the relevant commercial proposal or engagement agreement, the participating client and, where applicable, the sponsoring entity acknowledge their acceptance of the terms governing that engagement.
Where there is any inconsistency between these general website terms and a separately executed engagement agreement, the terms of the executed engagement agreement will govern.
